Shopping Information
At what time will my flowers be delivered?
Even thought we can not guarantee an specific time of the day to deliver the flowers, you can select between morning and afternoon at checkout.
Can I request a custom bouquet?
Yes! we believe that every bouquet should express the feelings of the person sending it and that every experience is very personal. You can leave us a note a checkout, or you can reach out directly to our email [email protected]
Will my flowers be delivered the same day?
Yes! We offer same day delivery for all the designs in the catalog, if you order before 3:00PM ET.
Can I change my order?
Yes, You can update your order at order tracking or by sending us an email at [email protected] 24 hours before the delivery date.
Payment Information
What Payment Methods Are Accepted?
We accept all major credit card providers as well as paypal, apple pay and google pay.
Is my personal data safe?
Yes, we process our payment transactions through highly secure https end to end encrypted channels.
Orders and Returns
How do I place an Order?
You can place an order by selecting your favorite bouquet at shop . In the product page, select your preferred size, addons and proceed to click “add to cart” followed by checkout. Fill out the form and remember to add the delivery address if its different than your billing address. Set the date and time and you are all set!
Do I need an account to place an order?
No, you can checkout as a guess or you can create an account at checkout.
Who should I contact if I have questions?
You can reach out by sending us an email at [email protected].
How Can I Cancel Or Change My Order?
You can cancel your order at order tracking or by sending us an email at [email protected] 24 hours before the delivery date.
How Do I Track My Order?
You will receive emails as your order progresses. You can also check the status directly in the order tracking page.
How Can I Return a Product?
Customer experience is the foundation of our business, we work hard to ensure that our customers receive a flawless service, but if there is any problem with the bouquet you can send us a message at [email protected], and we will return 100% of the amount spent, upon proof of claim.